HOW DO I FICA?
You will be required to provide a copy of your ID and a proof of residence document that is recent and not older than 3 months. You use the following platforms to submit your documents:
REQUIRED DOCUMENTS:
Below is a list of documents we accept for FICA validation:
PROOF OF IDENTITY
ID BOOK

We accept certified copies or colour copies/photos
Both pages of ID book must be visible on copy/photo
DRIVER’S LICENSE OR ID CARD

We accept certified copies or colour copies/photos
We require both sides of the license/ID card
PASSPORT OR PERMIT(VISA)

We accept certified copies or colour copies/photos
We accept Asylum Seeker Permits
PROOF OF RESIDENCE
Proof of residence documents need to match the following criteria:
LEGAL & TRACEABLE DOCUMENT
YOUR CURRENT RESIDENTIAL ADDRESS
DATE STAMP LESS THAN 3 MONTHS OLD
P.O BOX ADDRESSES ARE NOT ACCEPTED

PLEASE NOTE:
Proof of residence documents need to match the following criteria:
- We require all documents to be clear and visible. A screenshot from a phone does not qualify as a valid document.
- Please expect a telephone call from one of our consultants to verify and confirm your details.
- We may require additional or alternative documents for verification purposes.
- We reserve the right to accept or decline FICA documents based on Financial Intelligence Centre Act guidelines.
- We may request a selfie of yourself holding your ID document close to your face. This is required as a measure to keep your information secure and counter fraudulent activities on online accounts.