HOW DO I FICA?

You will be required to provide a copy of your ID and a proof of residence document that is recent and not older than 3 months. You use the following platforms to submit your documents:

  1. Email – [email protected]
  2. WhatsApp – 064 818 4414

REQUIRED DOCUMENTS:

Below is a list of documents we accept for FICA validation:

PROOF OF IDENTITY

ID BOOK

We accept certified copies or colour copies/photos
Both pages of ID book must be visible on copy/photo

DRIVER’S LICENSE OR ID CARD

We accept certified copies or colour copies/photos
We require both sides of the license/ID card

PASSPORT OR PERMIT(VISA)

We accept certified copies or colour copies/photos
We accept Asylum Seeker Permits

PROOF OF RESIDENCE

Proof of residence documents need to match the following criteria:

LEGAL & TRACEABLE DOCUMENT

YOUR CURRENT RESIDENTIAL ADDRESS

DATE STAMP LESS THAN 3 MONTHS OLD

P.O BOX ADDRESSES ARE NOT ACCEPTED

PLEASE NOTE:

Proof of residence documents need to match the following criteria:

  1. We require all documents to be clear and visible. A screenshot from a phone does not qualify as a valid document.
  2. Please expect a telephone call from one of our consultants to verify and confirm your details.
  3. We may require additional or alternative documents for verification purposes.
  4. We reserve the right to accept or decline FICA documents based on Financial Intelligence Centre Act guidelines.
  5. We may request a selfie of yourself holding your ID document close to your face. This is required as a measure to keep your information secure and counter fraudulent activities on online accounts.